Contacting the Business Owner of KPIs

Use the following procedures to send a message to a KPI's business owner. The business owner is the person who is responsible for managing the KPI. Upon the creation or modification of the KPI, the content designer selects the business owner from the Oracle BI EE user list.

Oracle BI EE uses the delivery devices and profiles that the business owner has specified in the "My Account dialog: Delivery Options tab" to determine where to deliver the message (for example, email, phone, or pager).

To contact the KPI's business owner from a KPI watchlist:

1. Locate and open the KPI watchlist from the catalog, open a dashboard that contains a KPI watchlist, or open the scorecard that contains the KPI watchlist.

2. Go to the Performance tab and within the KPI Watchlist table, select the row that contains the KPI whose owner you want to contact.

3. Click Objects and then select Contact Owner. The "Contact Owner dialog" is displayed.

4. In the Subject field, enter a meaningful subject.

5. Select a priority with which to send this message from the Priority list.

6. In the Message field, enter a message to the KPI's owner.

7. Click Send.

To contact the KPI's business owner from a scorecard:

1. Expand the scorecard's strategy tree, initiative tree, or scorecard documents folder and select a KPI.

2. Right-click the KPI and then select Contact Owner. The "Contact Owner dialog" is displayed.

3. In the Subject field, enter a meaningful subject.

4. Select a priority with which to send this message from the Priority list.

5. In the Message field, enter a message to the KPI's owner.

6. Click Send.