What Are Devices and Delivery Profiles?

Devices and delivery profiles control how you will be reached when an alert is generated by an agent and which devices receive the content:

Device — A device is the medium used to deliver content to you. The content of an agent can be delivered to a range of devices as an email or SMS message.
Delivery profile — A delivery profile specifies which devices to use to deliver content to you, based on the priority of the content. You can define several delivery profiles to meet your needs, and switch among them. However, only one profile can be active at any given time.

For example, you might have an In the Office delivery profile that delivers content to an office email, and an On the Road profile that delivers content to your cell phone, depending on the priority of the information.

You configure your devices and your delivery profiles from the "My Account dialog: Delivery Options tab." For more information, see "Configuring Your Devices and Delivery Profiles." (The administrator manages the types of devices that are available to you. For information, see "Managing Device Types for Agents" in System Administrator's Guide for Oracle Business Intelligence Enterprise Edition.)

Note:

Your organization might automatically generate system delivery devices and delivery profiles as follows:

Using the SA System subject area, your organization can generate system delivery devices based on each user's email address and other device information (such as cell phone numbers) from the SA System subject area, and then generate a system delivery profile for each user using the user's system delivery devices.
Using the LDAP server (but only if delivery devices and profiles have not been generated from the SA System subject area), your organization can generate system delivery devices based on each user's email address from the LDAP server and then generate a system delivery profile for each user using the user's system delivery device.

If you do not configure any devices or profiles, then the system delivery profile that is generated for you is used as the default. (Note that, even if you define other profiles, you can configure the system profile as your default profile.) If you define a delivery profile, then you can include system devices in this profile and set the priority levels for which this delivery device is used.

See "Setting Up the SA System Subject Area" in Scheduling Jobs Guide for Oracle Business Intelligence Enterprise Edition.

Depending on the destinations that are specified for an agent, content can be delivered to the:

Home page and dashboard. (For how content is delivered as an alert to the Home page and dashboard, see "What Are Alerts?")
Active delivery profile or specific devices.

When the destinations are specific devices, content is delivered to the devices that you have configured rather than to the devices in your active delivery profile. For example, if an Agent is defined to be delivered to Email devices, then the default Email device that you configured is used rather than any Email devices that you configured in your active delivery profile.

Delivery content is assigned a specific priority. The default priority is normal. When you select devices for your active profile, you can indicate what priority content should be sent to that device. For example, if you have added a cell phone to your delivery profile, then you might associate it with high priority content only. When you know that you will be away from the office frequently and out of email range, you can select to receive only low priority content through your office email.